Overview

Team management in Pixel Patrol enables organizations to collaborate effectively on content moderation. With role-based access control, invitation systems, and team switching, you can manage moderators, administrators, and other team members efficiently.

Team Structure

Team Hierarchy

Team Components

Team Profile

  • Team name and description
  • Creation date
  • Member count
  • Subscription status

Team Settings

  • Default moderation rules
  • Notification preferences
  • Integration settings
  • Billing information

Roles & Permissions

Available Roles

RoleDescriptionKey Permissions
OwnerTeam creator/adminFull access, billing, delete team
AdminSenior moderatorManage members, sites, rules
ModeratorContent reviewerReview queue, moderate content
ViewerRead-only accessView analytics, logs

Permission Matrix

ActionOwnerAdminModeratorViewer
Create sites
Manage rules
Moderate content
View analytics
Invite members
Manage billing

Member Management

Inviting Members

Send invitations via email:
const invitation = await inviteTeamMember({
  email: 'moderator@example.com',
  role: 'moderator',
  teamId: 'team_123',
  customMessage: 'Welcome to our moderation team!'
});

Invitation Flow

  1. Send Invitation: Email with secure link
  2. Accept Invitation: New or existing user
  3. Role Assignment: Automatic permissions
  4. Team Access: Immediate availability

Managing Members

Add Members

  • Send email invitations
  • Set initial roles
  • Bulk invite options
  • Custom welcome messages

Update Roles

  • Change member roles
  • Adjust permissions
  • Temporary access
  • Role history tracking

Remove Members

  • Revoke access immediately
  • Transfer ownership
  • Archive member data
  • Audit trail

Member Activity

  • Login history
  • Actions performed
  • Performance metrics
  • Time tracking

Team Switching

Multi-Team Support

Users can belong to multiple teams:
// Get user's teams
const teams = await getUserTeams(userId);

// Switch active team
await switchTeam(teamId);

// Team context in requests
const media = await getMedia({ 
  teamId: currentTeam.id 
});

Team Context

All operations respect team context:
  • Data isolation between teams
  • Separate billing per team
  • Independent settings
  • Isolated moderation queues

Team Creation

Automatic Team Creation

Teams are created automatically when:
  1. A new user signs up (they become the owner of their personal team)
  2. Users are invited to join existing teams

Initial Setup

After a team is created:
  1. First Site: Create your initial site for moderation
  2. Invite Members: Build your team by inviting collaborators
  3. Configure Rules: Set up moderation policies for your content
  4. Subscription: Choose a plan that fits your needs

Advanced Features

Team Templates

Pre-configured team setups:

E-commerce

Product review moderation setup

Social Media

Community content moderation

Gaming

Player chat and content filtering

Enterprise

Corporate compliance setup

Team Analytics

Track team performance:
interface TeamAnalytics {
  totalModerated: number;
  avgResponseTime: number;
  accuracyRate: number;
  memberActivity: {
    [memberId: string]: {
      itemsModerated: number;
      avgTime: number;
      accuracy: number;
    }
  };
}

Audit Logs

Comprehensive activity tracking:
  • Member actions
  • Permission changes
  • Setting modifications
  • Access logs

Billing & Subscriptions

Team-Based Billing

Each team has independent billing:
  • Separate subscriptions
  • Usage tracking
  • Invoice management
  • Payment methods

Usage Limits

Monitor team usage:
const usage = await getTeamUsage(teamId);
// {
//   moderations: { used: 8500, limit: 10000 },
//   storage: { used: 2.5, limit: 10 }, // GB
//   members: { active: 5, limit: 10 }
// }

Best Practices

Team Organization

  1. Clear Naming: Use descriptive team names
  2. Role Assignment: Follow least privilege principle
  3. Regular Reviews: Audit member access
  4. Documentation: Document team processes

Security

  1. Access Control: Regular permission audits
  2. Invitation Management: Monitor pending invites
  3. Activity Monitoring: Track unusual behavior
  4. Data Separation: Ensure team isolation

Scalability

  1. Sub-Teams: Organize large teams
  2. Automation: Use API for management
  3. Templates: Standardize configurations
  4. Training: Onboard new members effectively

Integration

SSO Integration

Connect with identity providers:
  • SAML 2.0 support
  • OAuth integration
  • Active Directory sync
  • Automatic provisioning

API Management

Programmatic team management:
// List team members
const members = await pixelPatrol.teams.listMembers(teamId);

// Update member role
await pixelPatrol.teams.updateMember(teamId, memberId, {
  role: 'admin'
});

// Remove member
await pixelPatrol.teams.removeMember(teamId, memberId);

Troubleshooting

Common Issues

IssueSolution
Can’t invite membersCheck team member limits
Permission deniedVerify role permissions
Team not foundEnsure correct team context
Billing issuesCheck subscription status

Support Resources

  • Team setup guides
  • Role configuration help
  • Billing documentation
  • API reference